In the last six months, Able 2 has been busy migrating customers from Protouch POS version 1 to the latest Protouch Advanced version 2 by TouchtecGL. This seamless upgrade path converts static data like products and pulls in sales history. However, the installation for Bamboo Kitchen has been eye-opening, leveraging the latest technology to do some of the heavy lifting. Using an LLM has significantly reduced the time required to deliver a fully integrated web shopping cart and in-venue POS system. Here’s how this particular installation went through the paces.
Case Study: Bamboo Kitchen in Auckland
Our team at Able 2 recently completed an installation of Protouch Advanced POS at Bamboo Kitchen. We took a unique approach to this implementation:
Phase 1: In-Store POS Installation
- Data Collection: We took a photo of the menu board.
- Menu Digitisation: We used an LLM (Large Language Model) to convert pictures of the menu board into a CSV file, and build out the necessary supporting fields. This process took just minutes.
- Data Cleansing: Performed data cleansing and loaded modifiers into an XLS file within an hour.
- Data Upload: Uploaded the cleansed data to the TouchtecG cloud and downloaded it to the store’s POS system.
- Interface Customisation: Configured the POS buttons to optimise the page button layout for transaction throughput and adjusted button layouts and text to meet customer requirements.
- Placed Equipment on Site: Used existing printers to minimise costs and streamline installation.
- Printer Setup: Configured printers and print queues for Hot, Wok, and Packing stations, custom-formatted receipts and production dockets, sorted kitchen dockets by cooking time, and set up printer redirects to ensure seamless operation.
- Training: Provided a 20-minute training session for the store staff, enabling them to go live immediately.
Phase 2: Integrated Web Shopping Cart
- Web Integration: Activated the TouchtecG web shopping cart and selected the desired products to display online.
- Design Matching: Used an LLM to match the web cart’s CSS (Cascading Style Sheets) colours with the existing website’s colour scheme and uploaded the updated CSS file.
- Image and Payment Integration: Linked company images to the shopping cart and integrated Stripe as the payment gateway.
- Order Processing: Tested the system by placing an order through the TouchtecGL online shopping cart, ensuring that orders print directly in the kitchen.
Key Benefits:
- Faster order processing and kitchen delivery.
- Increased efficiency and reduced operational costs.
- Retained more margin for the venue using Touchtec GL’s comprehensive solution.
- Seamlessly connected the shopping cart to the website, ensuring it matched the web design.
As a system integrator, I spent less time setting up this system and was amazed at how technology has helped deliver a first-class solution that makes our customers happier. Protouch Advanced has set new standards for Able 2, and I’m happy to share my findings and experiences.
If you need a solution for your business, please contact Andrew at Able 2. I am always happy to understand your requirements and help you find the perfect solution.